Legal
Privacy Policy
Last updated: 11 July 2026
1. Information We Collect
We collect information you provide directly to us, including your name, email address, phone number, company, and shipment details, when you request a quote, contact us, submit a job application, or use our tracking service. We also automatically collect certain technical information, such as IP address and browser type, when you visit our website.
2. How We Use Your Information
We use your information to provide and manage our logistics services, respond to inquiries and quote requests, process job applications, send service-related notifications, and improve our website and services. We do not sell your personal information to third parties.
3. Shipment Tracking & Privacy
Public shipment tracking pages display limited, masked sender and receiver information (first name and last initial only) to protect privacy. Full contact details are only accessible to authorized BoldTrack Solutions personnel.
4. Information Sharing
We may share your information with carriers, customs authorities, and other logistics partners as necessary to fulfill your shipment, and with service providers who support our operations under appropriate confidentiality obligations.
5. Data Security
We implement industry-standard technical and organizational measures to protect your information, including encryption in transit and access controls on internal systems.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal information. To exercise these rights, contact us using the details on our Contact page.
7. Changes to This Policy
We may update this policy from time to time. The "last updated" date above reflects the most recent revision.